Privacy Policy | IRS CloudERP

1. Introduction

IRS CloudERP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Platform includes:

NGO Registration Data: When an NGO registers, we collect information such as the organization's name, contact email, address, phone number, sector, and legal documentation (e.g., registration certificates, 80G/12A details). We also collect the email and password for the administrative account.
Donor Information: When you make a donation, we collect personal information, such as your name, email address, and phone number. Your payment details are processed by our secure payment gateway (Razorpay) and are not stored on our servers.
Volunteer Information: When you apply to volunteer, we collect your name, email, phone number, and any other information you provide in your application, which is then shared with the respective NGO.
Automatically Collected Data: We may automatically collect standard log data provided by your browser, such as your IP address, browser type, pages visited, and the time and date of your visit.

3. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Platform to:

Create and manage your account.
Process donations and transactions.
Share volunteer applications with the relevant NGOs.
Email you regarding your account, donations, or other platform-related activities.
Monitor and analyze usage and trends to improve your experience with the Platform.
Prevent fraudulent transactions and enhance security.

4. Disclosure of Your Information

We do not sell your personal information. We may share information we have collected about you in certain situations:

With NGOs: We share donor and volunteer application information with the specific NGO you choose to support or apply to.
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process or protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Razorpay) and email delivery (Resend).

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Your Rights

You have the right to review or change the information in your account or terminate your account by contacting us. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.